Gryffin Global, the company that operates the gryffinglobal.com website and associated platform (collectively referred to as the "Website"), is committed to safeguarding your privacy while delivering a seamless and user-friendly online experience. This Privacy Policy explains how Gryffin Global, as a data controller of your personal information, collects, processes, and protects your data.

We value the trust you place in us and have implemented this Privacy Policy to ensure transparency, compliance with international privacy standards such as GDPR, and the security of your personal data.

Scope of This Privacy Policy

This Privacy Policy governs how Gryffin Global handles data collected via the gryffinglobal.com website. It also explains:

  • Why we collect personal information.

  • What personal information we collect and when.

  • How your information is used and protected.

  • When and with whom your information is shared.

  • Your choices regarding the use of your personal information.

By using our Website, you consent to the practices described in this Privacy Policy. We reserve the right to update this policy periodically. Any changes will be communicated, and continued use of the Website signifies your acceptance of the revised practices.

If you have any questions about our Privacy Policy, contact us at info@gryffinglobal.com.

Information We Collect

We collect information to provide you with a tailored experience and to meet our contractual and business obligations. The data we collect falls into two main categories:

Personal Information You Provide to Us

When you interact with our Website, you may be asked to provide personal information, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • City of residence

  • Other contact information as needed

This information is typically collected when you:

  • Fill out a form to request more information

  • Subscribe to our newsletters

  • Engage with us for business inquiries or services

  • Register on our platform

Providing personal data is voluntary. However, some features or services of the Website may not be accessible if you choose not to share this information.

Device Information

When you visit gryffinglobal.com, we automatically collect certain information about your device to improve user experience and security. This includes:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs (websites that led you to our site)

  • Web pages or products you view on our site

  • Time zone settings

We also use cookies and similar tracking technologies to collect information on your interactions with the Website. You can control or disable cookies through your browser settings, although doing so may limit your access to certain features.

Third-Party Information

In some cases, we may receive personal data from third parties, such as business partners or public sources. This helps us improve our services and enhance the customer experience. Sensitive personal data, such as health, biometric, or ethnic information, is not collected or processed by Gryffin Global in accordance with GDPR Article 9.

Why We Process Your Data

Our primary goal is to provide a secure and efficient experience. We process personal data only for the following legitimate purposes:

  • Fulfilling service requests: Processing your inquiries, providing requested services, and responding to your questions.

  • Improving user experience: Using anonymized or aggregate data to enhance the usability of our Website.

  • Communication: Sending updates about our products, services, or newsletters (only with your consent).

  • Security: Identifying and preventing potential security threats or cases of abuse.

  • Research and development: Analyzing user trends and preferences to improve our services and offerings.

We do not sell, rent, or trade your personal information for marketing purposes.

How We Use Your Data

We use the information collected to:

  • Provide services you request, such as responding to inquiries, processing transactions, or fulfilling contractual obligations.

  • Maintain and improve our Website: By analyzing site usage, we ensure functionality and optimize user experience.

  • Communicate updates: We may send you information about our services, promotions, or changes to our policies. You can opt out of such communications at any time.

  • Personalize your experience: Tailoring content and recommendations based on your preferences and previous interactions.

Sharing of Information

Gryffin Global does not disclose your personal information to third parties except as outlined below:

  • Third-party service providers: To fulfill service requests or maintain the Website, we may share information with trusted partners who adhere to GDPR and our own privacy guidelines.

  • Legal obligations: We may share personal information when required by law or to comply with regulatory requirements, respond to legal claims, or protect the safety of our company and users.

Data Storage and Transfers

Your data is securely stored on servers located in the United States, Europe, or other regions, depending on where services are provided. When transferring data internationally (including outside the EU), we comply with applicable laws, including GDPR. Safeguards like the Privacy Shield framework or approved standard contractual clauses ensure your data remains protected.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected (e.g., provide services or respond to inquiries)

  • Comply with legal obligations (e.g., tax or reporting requirements)

  • Resolve disputes or enforce agreements

Once the purpose for which the data was collected has been fulfilled, we will securely delete or anonymize the information.

Your Rights as a Data Subject

As a resident of the European Economic Area (EEA) or as governed by applicable laws, you have the following rights concerning your personal data:

  • Right to access: Request details of the personal data we hold about you.

  • Right to rectification: Correct any inaccurate or incomplete data.

  • Right to erasure: Request the deletion of your data in certain circumstances.

  • Right to restrict processing: Limit how we process your data.

  • Right to data portability: Receive a copy of your data in a commonly used format.

  • Right to object: Opt out of direct marketing or object to data processing in certain situations.

To exercise these rights, please contact us at info@gryffinglobal.com. We will respond within the legally required timeframe.

How We Protect Your Data

We take data protection seriously and implement industry-standard security measures such as encryption (e.g., SSL), secure servers, and access controls to safeguard your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

This Privacy Policy may be revised from time to time to reflect changes in our data practices or legal requirements. Any changes will be posted on this page, and significant updates will be communicated through prominent notices on the Website.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights under GDPR, please contact us at: info@gryffinglobal.com

Last Updated: October 20, 2024

Privacy Policy

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